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FAQs.

The following FAQs may help you to give you an overview of topics concerning our EV charging stations, intelligent street lighting as well as general issues relating to e-mobility and smart city.

General Issues

Why are electric vehicles the future?

As a result of the worldwide increase in CO2 emissions and the resulting environmental and health impact, people want to experience alternative mobility that initiates a change in a more conscious environment. Electric vehicles are both quieter and more environmentally friendly and, with their unique concept, provide a revolutionary driving experience and an incomparable adventure.

It will not be long before electricity suppliers will provide special tariffs for electric vehicle users. If you want to drive in a particularly environmentally friendly way, and have the option of installing photovoltaic systems, you may be able to drive on your self-sufficiently in the future.

Batteries are the vital part of electric vehicles. How will the market develop?

Batteries drive the electric vehicles’ engines and are the key to moving around. At present, they are the most expensive components of an electric vehicle and therefore the highest cost driver. Thanks to major advances in battery research, batteries are becoming lighter and more powerful. At the same time, they significantly increase the range and reduce production costs in order to provide customers with a real alternative to combustion engines in terms of price. Most battery concepts are currently being developed with the aim to optimize or replacing battery components in order to increase capacity and charge rates, hence improve charging cycles. All with the aim of driving electric mobility.

What's the background of the cooperation of eluminocity and BMW?

eluminocity convinced with the idea of smart street lighting, which could be combined with an EV charging station to push coverage of charging infrastructure in the cities. BMW’s innovation department assisted with the product development and the design. E-mobility requires intensive cooperation of car manufacturers and infrastructure suppliers. Thus, we are pleased about the strong partnership with BMW.

Strong Partnerships and strategical investors - What role do they play?

Through our strategic investors innogy and Trilux and through strong partnerships with BMW, Infineon, Intel and Digital Energy Solutions among others, eluminocity is a pioneer of intelligent urban infrastructure that has enabled the comprehensive operation of innovative solutions. We want to achieve a high brand presence in urban areas and exploit the brand strength of a large corporation.

Which cars can be charged at the eluminocity charging stations?

eluminocity charging stations are suitable for all common electric vehicles of all manufacturers, who are available in Europe. Through legal requirements, all plug systems are standardized in Europe. (i.e. for Europe Typ 2 electric vehicle charging plug, for USA Type 1 electric vehicle charging plug).

Intelligent Street Lighting & Smart City

What is a Smart City? What exactly does eluminocity contribute?

A Smart City is the model of a city that provides extensive knowledge through technically networked devices and sensors. These devices are distributed throughout the city and are usually linked to each other in such a way that city services, businesses or individuals can provide information (e. g. environmental data, temperatures or traffic flow data) enabling knowledge-based, smarter decisions to be made.

Together with technological market leaders, eluminocity has developed state-of-the art sensor technology based on radar sensors that provides services for smart cities.

What are the benefits of adaptive lighting compared or in addition to already energy saving LED lighting

On demand lighting only uses the amount of energy which really is required. It lights on demand and adjusts lighting for approaching objects (e.g. car or pedestrian). If there is no object and therefore hardly any light needed, the lighting stays dimmed to avoid redundant power consumption. This concept can for instance be implemented effectively at traffic routes where pedestrians cross the street or areas where there is less traffic at certain times (industrial areas during evening hours/ weekends). Furthermore, light pollution is a huge environmental issue. Not only in the cities but on the countryside or near to nature reserves the reduction of light to a minimum is a major issue to protect the natural habitat of flora and fauna. The less disruptive light, the better for humans and environment.

What are the functionalities of the sensor and the modular all-rounder?

There are practically no limits to the applications. In addition to the classical object recognition, there are already possibilities to measure the garbage levels of waste containers. The sensors will deliver the data to the city’s waste management to to carry out efficient emptying at the right time. Another use case would be to track vehicle fleets over the entire city in order to optimize delivery routes. Due to the extensive selection and miniaturization of sensors, countless functions are conceivable that simplify people’s lives, optimize processes and guarantee a more modern but also more conscious perception of the situation. eluminocity categorizes seven different applications: Presence, Safety, Environment, Parking, Traffic, Pattern and Sound.

How can a secure data communication be guaranteed?

State-of-the-art security chips that meet the highest safety standards are installed in eluminocity’s sensor modules. These chips use so-called DTLS encryption to ensure that all data is encrypted before it is sent. It also ensures that only authorized devices can communicate with each other, i. e. the counter key must be present. This ensures that access from outside or third parties is not possible.

Is it possible to close security gaps and carry out software updates or extensions?

Data security is our highest priority. The sensors used in our products can be updated over-the-air, which serves to close security gaps, open up further areas of application and subsequent product improvements. We are constantly working on extensions and the integration of all current IoT providers.

Technical questions regarding EV charging stations & charge process

What is the difference between an eluminocity charging station and a wall box?

eluminocity charging stations are designed for the use in public and semi-public spaces and are therefore made of extremely robust and high quality materials. They are extremely user-friendly and can be operated in an innovative way. The intelligent technology installed in the charging columns is used to reserve the charging station or to charge for it via one of our backend partners. The authorization is carried out via RFID cards, smartphone or QR code.

Where can I install a charging station? Which precautions are necessary?

The regulations for installing EV charging stations vary from country to country. Therefore, it is necessary to ask your appropriate authority to comply with the relevant regulations.

Which prerequisites are necessary to install a charging station?

  • The eluminocity charging stations have a RCCB (Residual Current Devices) type A with DC fault current detection. Thus, the charging stations can be connected in three phases.
  • The supply lines for connection to the charging station must be dimensioned according to the type of installation, the voltage drop, the supply line length on site and the required power.
  • Minimum wire cross-section of 2.5 mm2 (single-phase) or 5 mm2 (three-phase) for the port of the wall-mounted and lamppost mounted charging station is recommended.
  • Minimum wire cross-section for the electric supply of 16 mm2 for the single and double pedestal is recommended. Additionally, it is important to consider foundation earth electrodes for these types of installation.
  • A sufficient radio quality is relevant to connect to the backend.

Which types of charging do exist? AC and DC - why AC?

In general, there are two different types of charging because there are two types of electricity, AC (alternate current) and DC direct current). The so-called AC charging can be transmitted economically over long distances and has therefore established as standard. Compared to DC, only moderate investments are necessary to install a charging station Electric grids usually provide AC power, meaning the electricity must get converted into DC when you intend to charge DC. As electric cars need a lot of power to fully load the technical equipment needed to convert the power takes up a lot of space and is very expensive.

How long does a charging process take?

This cannot be answered sweepingly but is possible through an easy equation. Therefore, information about battery and charging capacity is needed. The equation is as follows: battery capacity [watt-hours]/charging capacity [watt] = charge time [hours]

What happens when the car is fully charged?

Batteries of modern electric vehicles don not like to be fully charged. This leads to capacity losses more quickly. If it is nevertheless necessary or not possible in any other way, the journey should be started shortly after full loading. And when the battery is fully charged, the charging process ends automatically.

How and where do I find the eluminocity charging stations?

All eluminocity public charging stations can be found on common charging maps like Apple Maps or Moovility. For all other installation in semi-public areas it depends if the owner provides the charging station for public use. Please do not hesitate to contact us if you want to find out more about all eluminocity charging station installations.

Is it possible to book a charging station?

Yes, a reservation is possible up to 15 min ahead. In this case the elumino ring of the charging station will light up yellow until the person who reserved the station starts the charging process. If you do not arrive at the reserved charging point in time, the charging station will switch back into the available mode.

Any more questions? Please contact us. We look forward to receiving your message.

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Address

eluminocity GmbH

Karlstr. 96
D- 80335 München

C: +49 (0)89 189 14230